Frequently Asked Questions

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FAQ

Here are the most common questions people ask.

What’s the main difference between Mavic and Phantom 4?
The Mavic is smaller, lighter, and easier to carry with you thanks to its foldable design. Its new OcuSync transmission system has a longer transmission range and 1080p resolution. Due to its larger size, the Phantom 4 has a higher maximum speed and can withstand stronger winds.
What aftersales service can I expect from Ascending Ventures?
As professionals with decades of combined experience we understand that after sales service is what separates a good product from a great one, and we intend to be the absolute best in the market! We work in close collaboration with our manufacturing department not only to put the best on the shelf, but to keep it the best in the hands of our users.
Are your products available in my area?
Once you’ve completed your order we will send your new UAV to you via door to door couriers anywhere in South-Africa, expedited shipping is available for international buyers. Please contact us to see if we can ship to your country.
Do I need a license to fly a UAV?
As of 1 July 2015 you do need a license to fly a UAV for commercial use. However for private or recreational use you do not need a license. Claims that licenses will cost upwards of R100 000 are false though. Thanks to the authors of safedrone.co.za, for more information on obtaining a license and the cost you can visit http://www.safedrone.co.za/how-to-operate-drones-legally.
Do I need training to fly a UAV?
Our UAV can be flown by uploading a mission via the telemetry downlink which makes it possible to fly the UAV with very little training, however current regulations determines that the pilot needs to be able to intervene when necessary should something go wrong. Our 32bit flight controller has a different option for different levels of skill which makes it possible for the amateur to learn by practicing.
Where can I learn more about your UAV?
You can learn more about our different UAV and options by visiting our product page.

Any other questions? You can Contact Us

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